Van-Centre Forklift has a fleet for service vans stationed throughout the lower mainland, our service technicians are equipped with a mobile shop that allows them to provide troubleshooting and repairs as well as preventative maintenance to customers fast and efficiently, reducing costly downtime.
Our staff and technicians are not disposable. We offer in house training as well as Red Seal Certification. The people who service your equipment matter to us too, that's why Van-Centre Forklift adopted a policy to not just pay living wages but to also beat them. What does that mean to you? It means we retain our highest talent while making sure that you, the customer aren't just paying for top executives salaries.
Dec/4/2018-Van-Centre Forklift is pleased to announce the opening of our parts department. carrying a wide range of OEM and aftermarket parts come visit us in person at 6883 Russell Ave Burnaby BC
Van-Centre Forklift is expanding! stay tuned to find out more in the coming months!
Jan/10/2019-Van-Centre Forklift is pleased to announce the opening of our second location in Nanaimo British Columbia! Our Branch will expand in the coming year to be a fully operational service shop, offering repairs on all makes and models of forklifts and personal Utility Vehicles. Our Technicians will be servicing the greater Victoria and Nanaimo areas once weekly with a fully stocked mobile shop capable of handling almost any job on site! We hope to see you soon!!
Q. Do you charge for travel?
A. No. We charge once on site, a 1 hour minimum is applied to all invoices.
Q. What's your response time?
A. Depending on workload we strive to have a technician on site within 24 hours, but we aim for less.
Q. what is shop supplies and why am I paying for it?
A. Shop supplies are a small flat rate charge on all invoices that pays for items not otherwise billed, such as grease, rags, coveralls and fuel.
Q. Why does my forklift need to go to the shop for repairs.
A. Because it's sick!....like Really Sick! sometimes a job is too big for the road, fortunately Van-Centre Forklift has a fully equipped shop to handle a job of any size.
Q. Other forklift companies seem to be more corporate than you, do i get the same level of service if I use VCF?
A. Yes...we have a lot of experience with the material handling industry and offer all the same perks that you get from the largest company. The one difference... we know its just a forklift, so give us a call let us quote it and sit back and watch while our staff goes above and beyond.