Forklift Repairs and mobile equiment
On-site Forklift Maintenance and Repair
Van-Centre Forklift & Industrial Repairs Ltd has a fleet of service vans stationed throughout the lower mainland. Our service technicians are equipped with a mobile shop, enabling on-site troubleshooting and repairs. We are also able to provide preventative maintenance safety inspections, catching minor issues before they become major breakdowns.
Van-Centre Forklift isn't just a forklift company when it comes to repairs, the & Industrial Repairs section of our business is where we focus on repairs to scissor lifts, man lifts and other mobile equipment. we are pleased to offer the lower mainland Certified technicians who are capable of both diagnosing and repairing your equipment in a timely manner.
What sets us apart in form our competition is our focus on technician performance, unlike others in the industry we both head hunt the top Technicians in the industry as well as train from the ground up. we don't believe in part swapping as a method of repairs, instead we will spend the time needed to find and fix the problem without replacing parts needlessly. Our technicians are from a wide range of backgrounds as Forklift Service Technician is no longer a red seal trade in Canada, as a result our technicians are all from either heavy-duty, automotive, or a similar industry. We are a proud supporter of the ITA (Industry Training Authority) and are always hiring apprentices who wish to grow with our company for years.
Van-Centre Forklift prides itself on being the alternative to large dealerships. although we have more staff then other independents we work on all brands of mobile equipment. Specializing on electric forklifts and mobile equipment our techs are often better trained and more knowledgeable then most major players in our area. if you're finding your dealership is replacing parts constantly without actually fixing your equipment it may be time to consider a change.
Frequently Asked Questions
Q. Do you charge for travel?
A. Yes, our mechanics are billed from the time they leave their current location till the job is complete. Please understand unlike car repairs we come to you and as a result that time needs to be accounted for.
Q. What is your response time?
A. Depending on workload we strive to have a technician on site within 24 hours, but we aim for less.
Q. What are shop supplies and why am I paying for it?
A. Shop supplies are a small flat rate charge on all invoices that pays for items not otherwise billed, such as grease, rags, coveralls and fuel.
Q. Why does my forklift need to go to the shop for repairs?
A. Sometimes a job is too big for the road. Fortunately Van-Centre Forklift has a fully equipped shop to handle a job of any size.
Q. What kind of service can I expect from Van-Centre Forklift?
A. We understand that your equipment is important to you and Van-Centre Forklift has the experience you need to get your machines up and running quickly. With decades of experience in the material handling industry, we offer all the same perks that you get from the largest companies with the agility of a family owned business.
Q. Why do we never see your service vehicles on the road? your competition is everywhere.
A. We realize your business needs to maintain a certain level of professionalism, especially this is true for some of our major clients with over 100 units in their buildings. although there is no such thing as bad advertising, there is a difference between advertising our business and advertising your business, your forklifts being broken down we don't believe should be advertised to your clients. we understand that all forklifts, dock equipment and scissor lifts will have problems, we also know that potential clients of yours don't want to see a service company at your building, they want to believe your equipment never has downtime and will never cost them a penny, so we opted to go discreate.
Q. Why do you still drive diesel and gas vehicles?
A. VCF is the only forklift company in bc to have a publicly available commitment to go electric. currently we are in the process of upgrading our fleet to more fuel efficient vehicles and will be moving to electric service vans as soon as they are publicly available. To stay committed to this process we recently installed level 2 chargers to our facility as well as replaced our parts vehicle with a 100 percent electric bmw I3. This process is taking longer then we expected however we remain hopeful that electric vans will be available in the next few years.