VC CART SERVICES has a fleet of service vans stationed throughout the Lower Mainland. Our service technicians are equipped with a mobile shop, enabling on-site troubleshooting and repairs. We are also able to provide preventative maintenance safety inspections, catching minor issues before they become major breakdowns.
Should the job be bigger and require more complex work, VC Cart Services also has a fully-equipped service centre, conveniently located in Burnaby, British Columbia.
Please call dispatch at 604-377-4782 to arrange a service call with us. Please note that freight and delivery charges will apply to all vehicles coming to the service centre.
When you purchase a NXT Low Speed Electric Vehicle (LSV) through VC CART SERVICES, warranty repairs will be performed at the customer's location if located within the Lower Mainland or Bowen Island at this time. carts purchased through other vendors must contact that vendor for repairs and service. VCF takes no responsibility for units sold or distributed by any other entity other then VCF and EVCARTS.
If you are located outside this area please call to arrange delivery of the LSV to our Burnaby location.
NXT Low Speed Electric Vehicles are covered by a 2-year bumper to bumper manufacture's warranty, including all components and craftsmanship. Battery packs are covered under a separate one-year manufacture's warranty and can be upgraded to a two-year warranty at the time of sale.
Warranty services are offered onsite within the Lower Mainland and Bowen Island; customers outside these areas are responsible for the delivery of the vehicle to our service centre in Burnaby BC. VC Cart Services is not responsible for delivery charges. Warranty does not cover misuse, abuse, normal wear and tear, or damages. VCF reserves the right to deny warranty to customers who have purchased units through other vendors or who have not maintained vehicles through vcf or a approved VCF vendor,